Frequently Asked Questions

Can I make last-minute changes to guest numbers or menu selections?

Yes, but it depends on how close your event is. Minor adjustments are usually manageable up to 24 hours before delivery, while significant changes like large increases in guest count should have an advance notice to ensure quality and availability.

What happens if my event runs behind schedule?

Catering is prepared based on your confirmed schedule, but small delays can usually be accommodated. For full-service events, staff can adjust service timing where possible. For drop-off catering, food is packaged to maintain freshness for a reasonable window.

How is food kept fresh during delivery and setup?

Meals are prepared close to delivery time and transported using appropriate packaging to maintain their temperature and presentation. For staffed events, setup is timed to ensure food is served at its best quality.

Can you cater across multiple time slots in the same event?

Yes. For full-day events like conferences or training sessions, catering can be scheduled across multiple service periods such as breakfast, morning tea, lunch, and afternoon refreshments—to match your agenda.

How do you estimate the right amount of food for my event?

Recommendations are based on your number of guest, how long your event would take, and catering theme. For example, longer events or networking functions typically require more variety and quantity compared to short meetings.

Can you accommodate events held outside of standard business hours?

Yes. We can arrange catering for early morning breakfasts, evening functions, or extended corporate events. Your event timing should be confirmed in advance to ensure smooth delivery and service regardless of the schedule.

Is there a point of contact for coordination on the event day?

Yes. A designated contact is arranged to ensure clear communication during delivery or service, especially for larger events where coordination is very important.

What’s the most efficient catering option for recurring team meetings?

Pre-selected menus or rotating weekly options are often the most efficient. These help reduce your planning time, streamline ordering, and ensure your team receives consistent and reliable catering without making decisions repeatedly.